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Our one-day Government Job Application Writing & Interview Skills Workshop aims to provide you with comprehensive resources to enhance your chances of employment through competitive job application skills. This program comprises face-to-face training (one day) and follow-up coaching sessions for each participant.

During the workshop, you will:
• Understand the recruitment and selection process in Government departments
• Identify the basis of assessment
• Establish your experience, knowledge and skills relevant to the vacancy
• Evaluate if you meet the job requirements
• Write a resume that highlights your abilities in relation to the vacancy
• Use a process to link your abilities to addressing the assessment criteria/ Capability and Leadership Frameworks (as defined by QLD State Government)
• Prepare for and improve your interview technique

As part of this workshop, participants will each receive a:
• A resume template suited to government
• A selection criteria template
• Free Government Job Application Reference Guide.

Coaching skills allow managers to bring out the best in their teams, using coaching as a leadership style. It’s believed to be one of the best ways to engage Gen Y employees, and even motivate them to stay within an organisation. Women in particular respond well to a coaching, collaborative environment.

By the end of the program, participants will have an understanding of: – Goal setting – What Coaching is and isn’t – Characteristics of a great coach – The GROW model – Seeking permission – Creating the space – Active listening – Identifying learning styles – Their MBTI personality profile – Behavioural styles – Give and receive feedback – Above and below the line management

This interactive workshop is designed to help participants establish their career direction and give them skills, knowledge and motivation to achieve their career goals. Prior to the workshop, participants will complete a 30 minute online career assessment.

During the workshop, they will:
• Discover the careers that best suit their interests, values and personality;
• Assess their career options and identify their transferrable skills;
• Create a vision statement and plan for the future;
• Define their career goals and develop strategies to achieve them;
• Take steps to overcome their fears and limiting beliefs;
• Learn motivational techniques to help them achieve their goals; and
• Be inspired to take action and pursue a fulfilling career.

As part of this workshop, participants will each receive a:
• Career Interests Report
• Career Personality Report
• Free Career Workbook

Gain the basic knowledge for employment in an accounts position, with basic bookkeeping and MYOB from basics through to Intermediate level. Suitable for anyone requiring knowledge from the ground up. It gives you confidence that you have the basic skills to gain.

Entry requirements

No prior bookkeeping or MYOB knowledge required, however basic computer skills are essential.

Student instructions

Bring a blue or black pen, pencil and writing paper. For the MYOB classes you will require a USB memory stick.

Topics

• Basic bookkeeping principals
• Data entry into command centres
• Bank
• Sales
• Purchases
• Create Customers and Suppliers
• Create and enter different types of invoices
• View and discuss related reports
• Creating a new data file
• New company
• Set up supplier, customer
• Enter opening balances
• Data entry
• Year end procedures
• Stock take
• Journal entries
• Start New Year

Career prospects

Provides entry level skills for those enrolling in Certificate IV in Financial Services (Bookkeeping) with GCIT. It provides essential knowledge for understanding the background work and data entry for computerised accounting packages.

Presentation

An easy to follow manual with appropriate activities for each topic is used. This course is information based and designed to cater to a wide range of learner needs. It is predominately self paced with facilitator assistance. The student version of MYOB is provided with this course.
Please note tutor may change due to unforseen circumstances.

Outcomes

By the end of the course students are expected to be able to describe the accounting cycle and equation; identify and use business documents; identify accounting elements and complete entries in the journals and petty cash book and understand the principals involved in using MYOB, to perform the necessary keyboard entries and to generate the appropriate financial reports.

This course will provide students with good understanding of Basic Bookkeeping and a solid data entering foundation in MYOB. It provides hands-on experience with a lot of practical exercises in MYOB. We will concentrate on Basic bookkeeping concepts, principles and terminology with practical examples in MYOB.

Entry Requirements

none

Student Instructions

Please bring a blue or black pen, pencil and writing paper. Twin binder folder for manual. A Memory stick/USB flash drive for saving your work and taking your files home.

Topics

• Basic bookkeeping principals
• Data entry into command centres
• Bank
• Sales
• Purchases
• Create Customers and Suppliers
• Create and enter different types of invoices
• View and discuss related reports

Career Prospects

This course provides an introduction to the MYOB computer accounting package and may lead to a certificate course for those wanting a career in bookkeeping.

Delivery Style

An easy to follow manual with appropriate activities for each topic is used, together with MYOB computer software. Supplementary notes are provided by the teacher. This course is information based and designed to cater to a wide range of learner needs. It is predominately self paced with facilitator assistance.
Please note tutor may change due to unforseen circumstances.

NB: Delivery of MYOB at the Coomera campus will not be on TAFE computers. Students are required to bring their own laptop to work on. A student version of MYOB software to be installed on your laptop will be provided as part of this course.

Outcomes

By the end of the course students are expected to be able to understand the principals involved in using MYOB, to perform the necessary keyboard entries and to generate the appropriate financial reports.

A student quote . . . I enjoyed the group environment and learning new fields of MYOB. Plus the availability of the course after normal working hours! – M Patroni

Take the Fear Out of Speaking Up and Being Heard/ Public Speaking. This Powerful 8 week course will enable you to gain experience and skills to empower you in Public Speaking.

This new found understanding and experience will also enhance other areas of your life. You will gain better communication skills, more confidence enabling you to speak up in public arenas and receive a better understanding of yourself and what motivates or inhibits you.

Entry Requirements

None

Student Instructions

Please bring a pen and book for writing in

Career Prospects

These skills will assist you in building confidence and enable you to communicate with people at all levels, whether it be at work, for interviews, addressing people in authority or improving your personal relationships.

Topics

The skills you discover in this 8 week course will include:

• Planning and writing speeches
• The ability to align your thoughts and feelings to use emotion as a powerful motivator
• Breath work and relaxation techniques to aid centering and build confidence to be heard
• Better listening skills for clearer focus and attention
• Voice Projection
• Tools to deal with Stress
• Practice and experience in presenting to others

Delivery Style

This weekly class will enable you to discover your hidden potential, creative writing skills and gain confidence by practicing communication one on one, gradually building to address a larger group. You will experience a range of interaction in a fun, safe, relaxed environment allowing you to blossom without pressure or judgment.

Outcomes

This course will encourage and show you how to build a stronger relationship with yourself and others along with providing ongoing tools to continue the process of building confidence and the ability to assert yourself in all areas of your life.

This workshop is designed to provide hiring managers, and business owners with a structured interview process, helping them to improve their interview skills and make better hiring decisions.

During this session, participants will learn how to:

• identify the position requirements and prepare a detailed job description;
• prepare a job advertisement that will attract the right candidate;
• effectively short-list and screen candidates;
• develop targeted questions that address the job competencies;
• conduct a structured, behavioural-based interview;
• objectively assess and rate candidates’ responses and job suitability;
• conduct effective reference checks;
• make an offer and negotiate salary and benefit packages; and
• practise your interview skills in a mock interview.

This is a ‘need-to-know’ or ‘eyes-wide-open’ course in that it covers the principles that small business owners need to be aware of, otherwise the risk of failure will be high. It is an information course covering: the business environment, getting into a small business, business legal structures, valuing a business, financing a business, strategic and operational planning, budgeting, marketing and e-commerce as related to marketing, financial analysis, customers, staff, taxation, business law, risk assessment and getting out of business.

Entry Requirements

None

Student Instructions

Bring a pen and notebook

Topics

The following topics are covered:

• The business environment
• the market niche
• the golden rules of business
• small business owner/manager responsibilities
• the life cycle of a business
• the business cycle

Valuing a business for purchase or sale

• “rules of thumb” valuations
• the valuation information in the balance sheet
• establishing the goodwill of the business
• the balance sheet audit

Legal structures for a small business

• sole trader
• partnership
• trust
• company

The rules for financing a company

• maintaining the profitability and liquidity objectives
• investment in current and non current assets
• the use of debt and equity finance
• asset replacement
• financing the future goals of the business

Business planning

• strategic
• operational
• budget

Marketing and E commerce as it relates to marketing

• the target market
• competitive advantage
• the marketing mix
• maintaining customer contact
• internet trading – advantages and pitfalls

Financial Analysis

• cash management
• techniques for profitability analysis

Customers and staff

• customer loyalty
• customer profitability
• fair trading
• engaging competent staff
• staff motivation
• industrial relations

Getting out of business

• valuing and protecting good will
• the company history
• wills and enduring powers of attorney

Business law

• business organisations
• law of contract
• law of agency
• consumer protection
• privacy
• bankruptcy

Business risk

• conducting a business risk analysis
• insurance

Career Prospects

The course is suitable for new venture start ups, supervisory and management roles and self employment.

Delivery Style

In an informal class situation where interaction is encouraged both with other students and with the teacher. Work books and handouts supplied.

Outcomes

Participants will be confident in preparing to start their own businesses, aware of the many potential pitfalls associated with the new ventures.

A student quote . . . I enjoyed the level of knowledge Anthony has of the small business environment. He gave a good overview of the pitfalls of starting a small business and information on where to go for more information. It was great. Thank you Anthony. – D Ward

The hottest new marketing tool is social networking. It is available to everyone, but how do you use it? This overview gives you the opportunity to analyse what web technologies are available, how they can benefit your organisation and which direction you want to go with them. Topics include the business potential of blogs, wikis and twitter and how to set them up. This course will give you the knowledge to enable you to diversify your web strategies and use social networking, helping make the internet really work for your business.

To make use of social networks you do not need to be an experienced writer or to know the intricacies of Microsoft Office. One of the delights of social networking (and of blogging) is that they are tools that almost anyone can use.

Entry Requirements

This module assumes you have basic computer skills including access to the internet and keyboard use.

Student instructions

Classes will start promptly at the designated time. Please bring a notebook and pen to the class.

Topics

• How in recent years the concept of social networking has changed to the point that for many people it has become synonymous with the Internet
• The new “hot” sites and how people are using them
• How you can use social networking sites to tell your own story or deliver your message
• Simple blogging and how to determine whether blogging is for you
• Collaborative environments and
• How local businesses and community organisations are making use of social networks

Career prospects

Increasingly, potential employers are looking at social networking sites in their efforts to profile potential employees. Social networking skills can be used purely to keep in contact with friends and acquaintances although increasingly, they are being used to grow business networks and develop sales leads.

Presentation

Classroom delivery with presentation and hand-outs. Tutor’s computer is connected to the Internet to provide real life examples. Presentation is complemented with discussion and exercises plus an opportunity to explore different aspects of social networking. Course participants will have password access to tutor’s own learning website where they can download further course notes and continue the learning process.

Outcomes

Participants will gain a broad understanding of the use and abuse of online social networking and how such networks can be used to enhance personal and business engagement. You will also learn some of the pitfalls to avoid.

This course is for those who want to be able to interpret financial reports. It takes you through the three basic phases of financial accounting – the bookkeeping process, i.e. the recording of transactions, preparation and presentation and analysis of financial reports, and a case study on the development of a master budget. Information in this course is essential for business owners.

Entry Requirements

None

Student Instructions

Please bring a notebook and pen.

Topics

The following topics are covered:

• the bookkeeping process:

source documents
journals
posting to accounts in the ledger
balancing accounts in the ledger
subsidiary ledgers
the trial balance
The course does not cover the actual recording of transactions in these records as this is the focus of a bookkeeping course.

• The preparation of financial reports:

The profit and loss statement
The balance sheet
The cash flow statement
The following aspects are included:
The theory and purpose behind the reports
The jargon used
The significance of the groupings of information used in the reports
The static information provided by the report
The dynamic information provided through financial analysis

• The preparation of a master budget which includes:

A revenue budget
An expenses budget
A capital budget
A cash flow budget
A budgeted profit and loss statement
A budgeted balance sheet

Career Prospects

The course will assist anyone who is working in a financial environment but who has not received any formal financial training or education.

Delivery Style

The course is an information course and is delivered on a lecture/class interaction basis.
Case studies are used for:
The bookkeeping process
The preparation and analysis of financial reports
The preparation of the master budget.

Outcomes

Students who are working in a financial environment will understand:
How financial transactions are recorded
The information contained in a profit and loss statement, balance sheet and cash flow statement
How to analyse these statements to obtain further information
How to compile a master budget.