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Take the Fear Out of Speaking Up and Being Heard/ Public Speaking. This Powerful 8 week course will enable you to gain experience and skills to empower you in Public Speaking.

This new found understanding and experience will also enhance other areas of your life. You will gain better communication skills, more confidence enabling you to speak up in public arenas and receive a better understanding of yourself and what motivates or inhibits you.

Entry Requirements

None

Student Instructions

Please bring a pen and book for writing in

Career Prospects

These skills will assist you in building confidence and enable you to communicate with people at all levels, whether it be at work, for interviews, addressing people in authority or improving your personal relationships.

Topics

The skills you discover in this 8 week course will include:

• Planning and writing speeches
• The ability to align your thoughts and feelings to use emotion as a powerful motivator
• Breath work and relaxation techniques to aid centering and build confidence to be heard
• Better listening skills for clearer focus and attention
• Voice Projection
• Tools to deal with Stress
• Practice and experience in presenting to others

Delivery Style

This weekly class will enable you to discover your hidden potential, creative writing skills and gain confidence by practicing communication one on one, gradually building to address a larger group. You will experience a range of interaction in a fun, safe, relaxed environment allowing you to blossom without pressure or judgment.

Outcomes

This course will encourage and show you how to build a stronger relationship with yourself and others along with providing ongoing tools to continue the process of building confidence and the ability to assert yourself in all areas of your life.

The hottest new marketing tool is social networking. It is available to everyone, but how do you use it? This overview gives you the opportunity to analyse what web technologies are available, how they can benefit your organisation and which direction you want to go with them. Topics include the business potential of blogs, wikis and twitter and how to set them up. This course will give you the knowledge to enable you to diversify your web strategies and use social networking, helping make the internet really work for your business.

To make use of social networks you do not need to be an experienced writer or to know the intricacies of Microsoft Office. One of the delights of social networking (and of blogging) is that they are tools that almost anyone can use.

Entry Requirements

This module assumes you have basic computer skills including access to the internet and keyboard use.

Student instructions

Classes will start promptly at the designated time. Please bring a notebook and pen to the class.

Topics

• How in recent years the concept of social networking has changed to the point that for many people it has become synonymous with the Internet
• The new “hot” sites and how people are using them
• How you can use social networking sites to tell your own story or deliver your message
• Simple blogging and how to determine whether blogging is for you
• Collaborative environments and
• How local businesses and community organisations are making use of social networks

Career prospects

Increasingly, potential employers are looking at social networking sites in their efforts to profile potential employees. Social networking skills can be used purely to keep in contact with friends and acquaintances although increasingly, they are being used to grow business networks and develop sales leads.

Presentation

Classroom delivery with presentation and hand-outs. Tutor’s computer is connected to the Internet to provide real life examples. Presentation is complemented with discussion and exercises plus an opportunity to explore different aspects of social networking. Course participants will have password access to tutor’s own learning website where they can download further course notes and continue the learning process.

Outcomes

Participants will gain a broad understanding of the use and abuse of online social networking and how such networks can be used to enhance personal and business engagement. You will also learn some of the pitfalls to avoid.

Don’t use a blog to sell products – use it to sell it yourself. That’s just the first of many tips and techniques you’ll learn in this fast moving session on the latest way to keep your business in front of potential customers. Just one element in social networking, it is arguably the most important, yet one of the hardest to implement with real effect. We’ll show you how.

To start blogging you do not need to be an experienced writer or to know the intricacies of Microsoft Office although if you are a Word 2007 user, it may give you additional options for writing and posting your blogs. One of the delights of social networking and of blogging is that they are tools that almost anyone can use.

This course will be of special interest to those who need to develop online information and marketing skills for themselves, as a member of an organisation or for their own business.

Entry requirements

This module assumes you have basic computer skills including access to the internet and keyboard use. It also assumes you have a basic knowledge of social networking as applied to the Internet.

Student Instructions

Classes will start promptly at the designated time. Please bring a notebook and pen to the class.

Topics

• We look at the phenomenon of blogging as part of your online promotional strategy (either self or business) and the key principles you need to keep in mind when setting up a blog
• We will discuss how you should organise your blogging activity and how you can use blogging for profit
• We look at the top blogging sites and in detail at Blogger and WordPress
• We will demonstrate how to set up and manage a blog using Word, Blogger and WordPress.
• Finally we look at how local businesses and community organisations are making use of blogs

Career prospects

Increasingly, potential employers are looking at blogging as part of the customer relations management (CRM) strategy. Internally, blogs on the corporate website are a means of informing and training staff. An ability to understand blogging will be an added skill to anyone in business dealing with clients and customers (and isn’t that just about everyone?). SO if you are in CRM or HR then chances are that blogging skills will soon become an essential part of your skill set.

Presentation

Classroom delivery with presentation and hand-outs. Tutor’s computer is connected to the Internet to provide real life examples. Presentation is complemented with discussion and exercises plus an opportunity to explore different aspects of social networking. Course participants will have password access to tutor’s own learning website where they can download further course notes and continue the learning process.

Outcomes

Participants will gain a broad understanding of the use of blogging with special emphasis on a business environment. Real life examples will give you ideas for your own business.

With Skype and your internet connection and you can chat away with free Skype-to-Skype calls and on cheap local, national and international calls to phones and mobiles. Learn about equipment download the software and getting operational.

Entry Requirements

Basic Internet knowledge and computer skills

Student Instructions

Pen required for note taking.

Topics

Downloading and installing Skype for Windows, selecting and using a headset, creating your Skype name, editing your profile, adding contacts, making a Skype to Skype call, making calls to landlines, conference calls, chats, privacy, sending an SMS, etc.

Career Prospects

N/A.

Delivery Style

Classroom delivery with tutor’s computer linked to the Internet and displayed on an overhead projector. Complete notes supplied. Computers are not used by students in the classroom.

Outcomes

Save huge phone bills and increase your connectivity with relatives living interstate or overseas.

The realm of Coaching others is often thought of as a “sporting’ profession. Yet in recent years the same support, guidance and encouragement is available in all aspects of a person’s life. This may include business acumen, health, relationships or life in general. The course offers an overview of the field of “Coaching” and recent advances in the field.
The course is delivered as a fast paced, interactive day offering demonstrations and group exercises. The course is specially designed to provide insights and understandings for people wishing to consider further study in the field or who may be considering a career in the field.

Entry Requirements

none

Student Instructions

Course notes will be provided. Bring a pen and note paper. Recording of any part of the delivered program is not permitted.

Topics

While the course will be essentially free flowing and flexible, the following topics will be covered:

• The History of Coaching
• Coaching as distinct from Mentoring and Consulting
• The underpinning principals of the profession
• Understanding “What Makes People Tick”
• Insights Into Coaching Language
• Understanding & Influencing Perceptions
• Creating & Managing Motivation
• Problem Solving Made Easy
• Overcoming Adversity – Developing Resilience
• Gaining Access To Untapped Inner Resources
• Coaching with In Vision – Mission – Values
• Coaching Applications in Daily Life
• Basic Coaching Change Tools

Career Prospects

This course gives students a brief insight into the world of Coaching. It can be used as the first step in commencing a career as an Life or Business Coach. The tools will help you understood how you and other people work, and provide you with skills to help achieve excellence in your personal and professional life.

Outcomes

At the completion of this course the student will have a clear understanding of the origins, benefits and basic principles of Life & Business Coaching. The course will provide insights into the basic Coaching principals and will allow participants to undertake basic coaching functions.

A student quote . . . A very informative introduction - just long enough to introduce yourself to concept/see if you want to do further courses. – J Williams

Build on your basic Outlook knowledge. Learn how to get the most out of calendars, organise contacts and other personal information, manage your time and activities and manage junk mail. Give a professional look to your customised emails for both business and personal communications. Basic working knowledge of Outlook is necessary.

Entry Requirements

Basic Computer knowledge; able to use Windows XP for File management and a working knowledge of Outlook basics

Student Instructions

Bring a blue or black pen, pencil and writing paper

Topics

Getting familiar with Outlook basics like creating and sending electronic mail, receiving and reading messages, working with attachments, working with messages and printing before moving onto working with contacts, using the address book and distribution lists, scheduling events, working with the calendar, basics of meetings, tasks, notes and journal entries, ‘out of office’ assistant, stationery, personalised signatures and automated replies, manage junk mail and SPAM’s

Career Prospects

help gain employment in an office situation

Delivery Style

An easy to follow manual with appropriate activities for each topic is used, together with Outlook computer software. This course is information based and designed to cater to a wide range of learner needs.

Outcomes

With this knowledge of Outlook you will be able create and organise contact information, create a distribution list, schedule appointments and events, manage and organise activities within the calendar, avoid annoying junk emails, record, track and organise your activities, give a professional look to your customised emails.

Neuro Linguistic Programming (NLP) is a hybrid science that provides very powerful insights into how we operate as human beings. The science provide very useful and effective tools that allow us to understand and influence how we respond to events that affect our motivation, communication, career, relationships, families and all aspects of life. The course will also take a brief look at Neuro Semantics, the most recent advance in the field.

The course is delivered as a fast paced, interactive day offering demonstrations and group exercises. The course is specially designed to provide insights and understandings for people wishing to consider further study in the field.

Neuro Linguistic Programming (NLP) is a hybrid science that provides very powerful insights into how we operate as human beings. It provides very useful and effective tools that allow us to understand and influence how we respond to events that affect our motivation, communication, career, relationships, families and all aspects of life.

Entry Requirements

none

Student Instructions

Course notes will be provided. Bring a pen and note paper. Recording of any part of the delivered program is not permitted.

Topics

While the course will be essentially free flowing and flexible, the following topics will be covered:

• The History of NLP & Neuro Semantics
• The underpinning principals of NLP & Neuro Semantics
• Understanding “What Makes People Tick”
• Making The Most Of Our Mind
• Understanding Belief Systems
• New Insights Into Language
• Coaching – learn basic skills for self and others
• Understanding & Influencing Perceptions
• Creating & Managing Motivation
• Problem Solving Made Easy
• Overcoming Adversity – Developing Resilience
• Gaining Access To Untapped Inner Resources
• NS-NLP In Vision – Mission – Values
• NS-NLP Applications in Daily Life
• Basic NLP-NS Change Tools

Career Prospects

This course gives students a brief insight into the world of NLP-NS. It can be used as the first step in commencing a career as an NLP-NS Coach, Practitioner or Business Trainer.
The tools will help you understood how you and other people work, and provide you with skills to help achieve excellence in your personal and professional life.

Outcomes

At the completion of this course the student will have a clear understanding of the origins, benefits and basic principles of NS-NLP.

Communication is key! Learn how to meet your customers, colleagues, prospects, students and any other group in a way that is made cost and time effective and easy with web conferencing. Learn how to attend a webinar if you have been invited to one and how to set up a web conference of your own and then invite guests. This short session will be a invaluable learning experience for people in any sort of business or association wishing to communicate with others without travelling.