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Our one-day Government Job Application Writing & Interview Skills Workshop aims to provide you with comprehensive resources to enhance your chances of employment through competitive job application skills. This program comprises face-to-face training (one day) and follow-up coaching sessions for each participant.

During the workshop, you will:
• Understand the recruitment and selection process in Government departments
• Identify the basis of assessment
• Establish your experience, knowledge and skills relevant to the vacancy
• Evaluate if you meet the job requirements
• Write a resume that highlights your abilities in relation to the vacancy
• Use a process to link your abilities to addressing the assessment criteria/ Capability and Leadership Frameworks (as defined by QLD State Government)
• Prepare for and improve your interview technique

As part of this workshop, participants will each receive a:
• A resume template suited to government
• A selection criteria template
• Free Government Job Application Reference Guide.

Coaching skills allow managers to bring out the best in their teams, using coaching as a leadership style. It’s believed to be one of the best ways to engage Gen Y employees, and even motivate them to stay within an organisation. Women in particular respond well to a coaching, collaborative environment.

By the end of the program, participants will have an understanding of: – Goal setting – What Coaching is and isn’t – Characteristics of a great coach – The GROW model – Seeking permission – Creating the space – Active listening – Identifying learning styles – Their MBTI personality profile – Behavioural styles – Give and receive feedback – Above and below the line management

This interactive workshop is designed to help participants establish their career direction and give them skills, knowledge and motivation to achieve their career goals. Prior to the workshop, participants will complete a 30 minute online career assessment.

During the workshop, they will:
• Discover the careers that best suit their interests, values and personality;
• Assess their career options and identify their transferrable skills;
• Create a vision statement and plan for the future;
• Define their career goals and develop strategies to achieve them;
• Take steps to overcome their fears and limiting beliefs;
• Learn motivational techniques to help them achieve their goals; and
• Be inspired to take action and pursue a fulfilling career.

As part of this workshop, participants will each receive a:
• Career Interests Report
• Career Personality Report
• Free Career Workbook

This workshop is designed to provide hiring managers, and business owners with a structured interview process, helping them to improve their interview skills and make better hiring decisions.

During this session, participants will learn how to:

• identify the position requirements and prepare a detailed job description;
• prepare a job advertisement that will attract the right candidate;
• effectively short-list and screen candidates;
• develop targeted questions that address the job competencies;
• conduct a structured, behavioural-based interview;
• objectively assess and rate candidates’ responses and job suitability;
• conduct effective reference checks;
• make an offer and negotiate salary and benefit packages; and
• practise your interview skills in a mock interview.

Rapid change is a part of modern life, and nowhere more apparent than in the the workplace. This program is designed to promote healthy preparedness for change in managers and their teams. It will equip managers and team leaders with the key skills they need to manage change efficiently, creatively and compassionately.

Entry Requirements

There are no prerequisites

Student Instructions

Please bring pen and notepaper

Topics

• Understanding Change
• Devising Tactics to Manage Change
• Developing a Consultative Approach
• Developing a Strategy to Sell Chang
• ‘The Hump on the Hill’ -Overcoming Resistance to Change
• Motivating a Team to Embrace Change
• Implementing Change
• Monitoring Change

Career Prospects

This program should enhance the employability of those who aspire to a Team Leader’s role and the promotability of those already in such a role. Its application is unrestricted. The skills learned could be practiced in business or community organisations.

Delivery Style

Tertiary-style delivery in a supportive, inclusive atmosphere with encouragement of discussion and questioning.

Outcomes

Participants should exit the program with a sound knowledge of the skills required to manage change effectively and efficiently, with confidence in their ability and motivated to put their new knowledge and new skills to immediate use.

In these times of rapid change, strong, flexible and inspiring leadership has emerged as a key factor for success in business and in the community. Leadership is often confused with management, although it’s quite different and distinct from management. One thing leadership does have in common with management is that it can be learned – leaders are made not born. Through this program, the knowledge and skills required to become a successful, 21st Century-style leader are made accessible to everyone.

Entry Requirements

none

Student Instructions

Please bring a pen and notepaper

Topics

Understanding Leadership; Leadership Style; Serving the Team; Taking Responsibility; Providing Vision; Providing Support; Creating an Environment for Success; Creating a Culture for Success.

Career Prospects

This program is suitable for anyone wishing to take on a leadership role at any level in business or the community.

Delivery Style

The course is presented in three, 2.5-hour learning sessions. Each session involves group discussion, Q & A and group exercises. Colourful data projection is used in all learning sessions and participants receive handouts (fact sheets) to keep as a resource.

Outcomes

On successful completion of this course, participants will be ready to assume a leadership role in business or the community.

The realm of Coaching others is often thought of as a “sporting’ profession. Yet in recent years the same support, guidance and encouragement is available in all aspects of a person’s life. This may include business acumen, health, relationships or life in general. The course offers an overview of the field of “Coaching” and recent advances in the field.
The course is delivered as a fast paced, interactive day offering demonstrations and group exercises. The course is specially designed to provide insights and understandings for people wishing to consider further study in the field or who may be considering a career in the field.

Entry Requirements

none

Student Instructions

Course notes will be provided. Bring a pen and note paper. Recording of any part of the delivered program is not permitted.

Topics

While the course will be essentially free flowing and flexible, the following topics will be covered:

• The History of Coaching
• Coaching as distinct from Mentoring and Consulting
• The underpinning principals of the profession
• Understanding “What Makes People Tick”
• Insights Into Coaching Language
• Understanding & Influencing Perceptions
• Creating & Managing Motivation
• Problem Solving Made Easy
• Overcoming Adversity – Developing Resilience
• Gaining Access To Untapped Inner Resources
• Coaching with In Vision – Mission – Values
• Coaching Applications in Daily Life
• Basic Coaching Change Tools

Career Prospects

This course gives students a brief insight into the world of Coaching. It can be used as the first step in commencing a career as an Life or Business Coach. The tools will help you understood how you and other people work, and provide you with skills to help achieve excellence in your personal and professional life.

Outcomes

At the completion of this course the student will have a clear understanding of the origins, benefits and basic principles of Life & Business Coaching. The course will provide insights into the basic Coaching principals and will allow participants to undertake basic coaching functions.

A student quote . . . A very informative introduction - just long enough to introduce yourself to concept/see if you want to do further courses. – J Williams

Neuro Linguistic Programming (NLP) is a hybrid science that provides very powerful insights into how we operate as human beings. The science provide very useful and effective tools that allow us to understand and influence how we respond to events that affect our motivation, communication, career, relationships, families and all aspects of life. The course will also take a brief look at Neuro Semantics, the most recent advance in the field.

The course is delivered as a fast paced, interactive day offering demonstrations and group exercises. The course is specially designed to provide insights and understandings for people wishing to consider further study in the field.

Neuro Linguistic Programming (NLP) is a hybrid science that provides very powerful insights into how we operate as human beings. It provides very useful and effective tools that allow us to understand and influence how we respond to events that affect our motivation, communication, career, relationships, families and all aspects of life.

Entry Requirements

none

Student Instructions

Course notes will be provided. Bring a pen and note paper. Recording of any part of the delivered program is not permitted.

Topics

While the course will be essentially free flowing and flexible, the following topics will be covered:

• The History of NLP & Neuro Semantics
• The underpinning principals of NLP & Neuro Semantics
• Understanding “What Makes People Tick”
• Making The Most Of Our Mind
• Understanding Belief Systems
• New Insights Into Language
• Coaching – learn basic skills for self and others
• Understanding & Influencing Perceptions
• Creating & Managing Motivation
• Problem Solving Made Easy
• Overcoming Adversity – Developing Resilience
• Gaining Access To Untapped Inner Resources
• NS-NLP In Vision – Mission – Values
• NS-NLP Applications in Daily Life
• Basic NLP-NS Change Tools

Career Prospects

This course gives students a brief insight into the world of NLP-NS. It can be used as the first step in commencing a career as an NLP-NS Coach, Practitioner or Business Trainer.
The tools will help you understood how you and other people work, and provide you with skills to help achieve excellence in your personal and professional life.

Outcomes

At the completion of this course the student will have a clear understanding of the origins, benefits and basic principles of NS-NLP.

The subtitle of this program is “Getting the most out of your investment in people”. It is a practical and comprehensive guide to people management in the workplace. It is designed to assist owners or managers of small to medium size businesses and team leaders in larger organisations to get the maximum return on their investment in human resources and to maintain an efficient, harmonious working environment.

Entry Requirements

None

Student Instructions

Please bring a paper, pencil and notepaper.

Topics

All basic aspects of Human Resources Management in the workplace are covered, including:

• communications
• manpower planning
• developing job descriptions
• recruitment
• employment
• orientation
• training
• team management
• motivation
• performance assessment
• strengthening weaknesses
• building on strengths
• painless termination
• resolving conflict
• managing difficult behaviour
• responding to human rights issues in the workplace (sexual harassment, vilification, etc.)
• succession planning

Career Prospects

This program is ideal for those contemplating a career as a team leader or seeking to improve their promotabilty by increasing their knowledge and skills in an area used as a KPI by most organisations.
It is also suitable for anyone considering a career as an HR Manager – to give them an overview of the subject before going on to study it in more depth at tertiary level.

Suggested learning pathways

Richard’s ‘Leadership Today’, ‘Time Management Today’, ‘Managing Ethics in Business Today’ and ‘Writing for Business Today’ are recommended as complimentary courses. As well as HR & beyond for small business.

Delivery Style

Informal and supportive with encouragement to participants to express their opinions .
Students are requested to complete three easy assignments during the course which are done in their own time. These are not marked (i.e.‘rated’) but returned to each student by me with constructive feedback added. These assignments are not mandatory to successfully completing the course, but showever the benefits gained will add to the students outcomes.

Outcomes

Participants will exit this program with a new appreciation of the topic and motivated to practise what they have learned to become effective team leaders or potential managers.

While it is true that not everyone is a project manager, it is a fact that everyone manages projects. Projects are task or endeavors that are undertaken at work or around the house to produce a unique product, service or environment. This means that project management needs to be a core competence for nearly everyone. This program provides you with the basic tools needed to plan and manage a small project.

In these times of economic turmoil, survival is the order of the day. To survive within business and personal environment, one must be better than the competition. What does it take to be just 10 percent better than everyone else? Find out How.

Entry Requirements

none

Student Instructions

Please bring and pen and note paper.

Topics Covered

This program provides you with the basic tools needed to plan and manage a small project. These include:
•Clarifying the project mission and vision
•Developing estimates of time and costs using a work breakdown structure
•How to develop a project schedule
•How to monitor and control progress using simplified methods
•How to report progress on a project.

Career Prospects

Career in Project Management.

Pathways

tba

Delivery Style

tba

Outcomes

By the end of the course you will have learnt how to plan, schedule, and control a project. These skills can be applied to any kind of project, both at work and at home. Just a few of the benefits to you include:
•Save time and money.
•Manage projects so that you get desired results.
•Gain the grounding you need to eventually move into a full-time project management position.
•Get better results with your project teams.
•Advance in your career by using these valuable skills!